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User Rating Heureka.cz

Independent shopping advisor Heureka.cz developed a service based on the evaluation of trade only from real customers. Reviews can only write verificatedof customers who did purchase on the online store. SNOWBOARD ZEZULA s.r.o. won the prestigious Certificate "Verified by Customers" for long-term positive reviews. The award demonstrates the quality of services provided by online store snowboard-zezula.com.
Verified by customers
  • Overall satisfaction:
    Overall satisfaction: 4.8 stars out of 5
  • Delivery Time:
    Delivery Time: 4.8 stars out of 5
  • Online shop orderliness:
    Online shop orderliness: 4.7 stars out of 5
  • Quality of communication:
    Quality of communication: 4.8 stars out of 5
  • Delivery quality:
    Delivery quality: 4.7 stars out of 5

98 % of customers would recommend our shop to their friends

100 % of customers received ordered goods within 10 days

Last reviews of customers who have bought from us:
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  • Anonymous  | 26th June 2013

    100 % Overall rating: 5 stars out of 5

    prima nákup

    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Anonymous  | 26th June 2013

    100 % Overall rating: 5 stars out of 5

    Určitě doporučuji. Vše jak má být.

    • Hezké zboží
    • Dobré ceny
    • Super poštovné pro držitele věrnostních karet
    • Rychlé dodání
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Lickovka  | 26th June 2013

    100 % Overall rating: 5 stars out of 5

    Velmi dobrý internetový obchod který má skvělé a výhodné slevy

    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 4.0 stars out of 5 Online shop orderliness
    • Quality of communication: 4.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • vojtaso  | 26th June 2013

    100 % Overall rating: 5 stars out of 5
    • nejnižší ceny
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 4.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 4.0 stars out of 5 delivery quality
  • Anonymous  | 25th June 2013

    100 % Overall rating: 5 stars out of 5

    bleskové vyřízení objednávky doporučuji všech ostatním

    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
  • Enge  | 25th June 2013

    50 % Overall rating: 2.5 stars out of 5
    • přehlednost, spoustu druhů značek a oblečení...
    • Uvádí zboží skladem ,ale přitom není. odpověd za 2 dny?
    • Delivery Time: 1.0 star of 5 Delivery Time
    • Online shop orderliness: 4.0 stars out of 5 Online shop orderliness
    • Quality of communication: 3.0 stars out of 5 Quality of communication
    snowboardzezula.cz

    Our statement:

    Objednávka byla vytvořena 14.6.13 ve 20:24, protože jste platil kartou a bylo tam ze strany banky nějaké prověřování (tento proces nemůžeme ovlivnit). Objednávka se nám zobrazila v systému až 15.6.2013 ve 20:30 (tedy po 24 hodinách). Během této prodlevy se zboží bohužel vyprodalo. Rezervace zboží proběhne až v momentě, kdy je evidence v systému. Zákazník od nás dostal odpověď hned následující den 16.6.2013 dopoledne. Omlouváme se za nedodání zásilky, ale bohužel některé věci ovlivnit nemůžeme. Snowboard Zezula

  • Michella  | 24th June 2013

    100 % Overall rating: 5 stars out of 5

    SUPER!!! Mohu jen doporučit.

    • Levné a rychlé
    • nevím
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • ivan  | 24th June 2013

    100 % Overall rating: 5 stars out of 5

    počkám na vratenie peňazí za mikinu lebo mi bola veľká a keď mi prídu peniaze na učet...tak poviem že sú super a dá sa nich spoľahnúť

    • nálepky a cena
    • nemožem si vyskúšať zboží...a potom keď chcem zboží vrátiť je cena za balík dosť vysoka
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Anonymous  | 24th June 2013

    Vše ok doporučuji

    • Přehlednost
    • Žádné
    • Delivery Time: 4.5 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Vik  | 24th June 2013

    100 % Overall rating: 5 stars out of 5
    • Slevu pro ISIC
    • Žádné
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Lucie  | 23rd June 2013

    10 % Overall rating: 0.5 stars out of 5

    Nedoporučuji. Objednala jsem mikinu pro přítele k narozeninam, v objednávce byl jasný termín dodání a po čtyřech dnech mi přišel mail, že není skladem. Narozeniny tím pádem byly bez dárků!

    • Neaktualizace.
    • Online shop orderliness: 2.5 stars out of 5 Online shop orderliness
    • Quality of communication: 0.5 stars out of 5 Quality of communication
    snowboardzezula.cz

    Our statement:

    Dobrý den, moc se omlouváme. Bohužel to byla naše chyba. Objednávka nám omylem zapadla do vyřízených. Při kontrole jsme na to přišly, to bylo již ale pozdě. Snowboard Zezula

  • Ejdm  | 23rd June 2013

    100 % Overall rating: 5 stars out of 5

    Velmi vstřícné jednání. Důraz na spokojenost zákazníka. Rychlé vyřízení.

    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Anonymous  | 21st June 2013

    70 % Overall rating: 3.5 stars out of 5

    Kvalitní zboží ale menší výběr

    • Menší vyběr zboží než-li u ostatních obchodu.
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Lisour Jr.  | 21st June 2013

    90 % Overall rating: 4.5 stars out of 5

    Doporučuji!

    • Velké slevy, velký výběr
    • Na účtě nezůstavají staré objednávky
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 4.0 stars out of 5 Online shop orderliness
    • Quality of communication: 4.5 stars out of 5 Quality of communication
  • lucajdice  | 21st June 2013

    100 % Overall rating: 5 stars out of 5

    Je to super obchod s velkym sortimentem zbozi, moc milym personalem. Zbozi dojde vcas a kdyz se vam stane neco jako me, ze zaplatite objednavku pres net ale pak vam balicek zaslou na dobirku, nebojte penize poslou zpet. Seriozni zachazeni personalu se zakazniky. Vsem moc doporucuji :-)

    • Slevovou kartu a moc prijemny personal :-)
    • Zadne, byla jsem na prosto spokojena s jednanim zamestnancu a s dobou prichozi objednavky :-)
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • T3RCZ  | 21st June 2013

    90 % Overall rating: 4.5 stars out of 5

    Spolehlivý a s vělkým výběrem zboží :)

    • Doprava byla zdarma :)
    • Plus nabízí slevové věrnostní karty (kterou jsem však nevyužil)
    • Po jednom nákupu nemohu posoudit, nic negativního se mi nepřihodilo
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 4.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 4.5 stars out of 5 delivery quality
  • heli  | 20th June 2013

    90 % Overall rating: 4.5 stars out of 5

    spolehlivost

    • rychlost
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 4.5 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Anonymous  | 20th June 2013

    100 % Overall rating: 5 stars out of 5

    vše v pořádku

    • vše v pořádku
    • vše v pořádku
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 5.0 stars out of 5 delivery quality
  • Michaela  | 19th June 2013

    90 % Overall rating: 4.5 stars out of 5

    skvělí obchod, velice ráda v něm nakupuji, velký sortiment všech značek.

    • odborná pomoc
    • velký sortiment zboží
    • málo velikostí v oblečení
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 3.5 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
  • Novas  | 19th June 2013

    100 % Overall rating: 5 stars out of 5
    • Nejlevnější cena
    • Delivery Time: 5.0 stars out of 5 Delivery Time
    • Online shop orderliness: 5.0 stars out of 5 Online shop orderliness
    • Quality of communication: 5.0 stars out of 5 Quality of communication
    • delivery quality: 4.5 stars out of 5 delivery quality
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