ZEZULA Club Loyalty Program
Do you shop with us regularly? We will reward you for your loyalty! Earn points for your purchases and get up to 18% off merchandise, cheaper shipping and other bonuses!
Every customer who registers automatically becomes a member of the ZEZULA Club and can shop cheaper and enjoy exclusive club benefits:
- Up to 18% discount on non-discounted goods on the e-shop and in the physical store
- Discount on rental and service
- Extended 30-day exchange or return period
- Priority order processing
- Special discounts for ZEZULA Club members only
- Partner bonuses and discounts
Awarding of Points and Amount of Discount
For each purchase, we will credit your account with points equal to the amount you spent (1 € = 1 point). The more points you have accumulated, the higher the discount you will get on your purchases with us. You can get a discount of up to 18%!
| Levels of Membership | Number of Points Collected | Discount on Goods, Rental, Service |
|---|---|---|
| Bronze | 1-599 | 8 % |
| Silver | over 600 | 12 % |
| Gold | over 1200 | 15 % |
| Platinum | over 2000 | 18 % |
The number of points we add to your account is equal to the price you actually pay for the goods and services, i.e. the price after all discounts. We'll credit your account with points for your first purchase. Your points account will be updated within 24 hours of your last purchase.
We will give you a discount on your purchase that corresponds to points earned over the past 2 years (730 calendar days). Points earned more than 2 years ago are automatically deleted.
Purchases returned within the 14-day return period will not be credited to your customer account.
You must log in to access your customer account.
Rules for Applying Discounts on Goods
- Discounts can only be applied on non-discounted goods and on rental and service
- Discounts do not apply to bargain sets, discounted products, sale goods, special offers and gift vouchers
- Discounts are not stackable and cannot be applied retrospectively
- We reserve the right to change the discount system
How to Become a Member of ZEZULA Club?
You automatically qualify for membership in the ZEZULA Club by registering during the purchase process. Registration is not conditional on purchase, you can register separately here. We will create an account for you, in which you will see an overview of your orders, the points you have accumulated for your purchases and the corresponding discount on goods.
Membership in the club is voluntary, it does not require you to do anything and you can cancel your membership at any time (in My Account > My ZEZULA Club).
Registration at the Physical Store
You can also register in our SNOWBOARD ZEZULA physical store in Brno. Just tell the sales staff your e-mail. You will receive a confirmation e-mail to your e-mail address, which you need to confirm, choose a password to log in to your online account and you're all set!
Discounts for ISIC and Alpenverein Card Holders
For ISIC, ITIC, Alive (IYTC) and Alepnverein card holders we offer discounts on goods when buying on the e-shop and in the physical store in Brno. When purchasing on the e-shop, you will be asked to enter your ISIC or Alpenverein card number during the order process. The discount with these cards can only be used on non-discounted goods. The discount is not combined with other discounts.
| Card discounts | Discount for physical store and e-shop |
|---|---|
| ISIC, ITIC, Alive (IYTC) | 10% |
| Alepenverein | 10% |
ISIC, Alpenverein card and Loyalty Program?
You can use the ISIC or Alpenverein card discount until the number of points you have accumulated in your ZEZULA Club account entitles you to a higher discount!
How to Redeem the Discount Code?
If you have a discount code, apply it in the first step of the order. Under the shopping cart listing, click on the "Redeem discount code or gift voucher" link, enter the discount code in the corresponding section and click on the "Apply" button.
Example:
You received a voucher in your newsletter with a €20 discount code for a purchase of at least €200. In order to redeem the discount code you need to reach a purchase amount of €200 including all discounts.
- you add a €226 snowboard into your cart
- you have a 13% discount in your ZEZULA Clubu account
- after logging into your customer account the price of goods will be recalculated according to your discount on your ZEZULA Club account
- the final price of the snowboard is then €196,62, so it is not possible to use a voucher with a discount code for €200 (you need to add at least €3,38 worth of goods to your cart to reach the €200 limit)
We recommend that you log in before proceeding with the shopping. Thus you will see the products with the price including your discount in your ZEZULA Club account!
Rules for Applying the Discount Code
- vouchers with discount code can only be redeemed at www.snowboard-zezula.cz, www.snowboard-zezula.sk, www.snowboard-zezula.com, www.snowboard-zezula.pl
- they cannot be applied to goods marked as Special Offer, Discount, Sale, Snowboard Sets, gift vouchers and goods of Santa Cruz, Rocky Mountain and ORTOVOX brands
- Only one discount code can be applied per purchase
Gift Vouchers
The codes on the gift vouchers are unique and one off, one voucher cannot be used for multiple purchases. The coupon can be redeemed both on e-shop and in physical store. If the purchase amount is less than the value of the voucher, the voucher cannot be redeemed. The voucher cannot be converted into cash.
How to redeem a gift voucher on the e-shop?
- add to cart all goods
- click on the "Redeem discount code or gift voucher" link below the list of goods in the cart and enter the code in the appropriate field and click on the "Apply" button.
- After entering the code, the value of the gift voucher will be immediately deducted from the total amount of your order; you will immediately see how much is left to pay
- then complete your order in the normal way